Refund policy

Refund Policy for Gulyarn

At Gulyarn, we take pride in creating beautiful, handmade crochet flowers that are designed to bring joy and last forever. We are committed to ensuring our customers are satisfied with their purchase. Please read our refund policy carefully before placing an order.

Order Processing:

  • We begin working on your order as soon as we receive your payment.
  • You have a window of three hours after payment to cancel your order for a full refund. After this period, we start crafting your handmade flowers, and cancellations will not be eligible for a refund.

Refund Eligibility:

  • You can request a 100% refund if the request is made within three hours of payment.
  • Due to the custom, handmade nature of our products, refunds are not available after the initial three-hour window.
  • We guarantee the quality of our flowers. However, we do not offer refunds if the delivery box is damaged during transit. We ensure our packaging is secure, but external handling is beyond our control.

How to Apply for a Refund:

  • To apply for a refund within the eligible timeframe, please send pictures and videos of the product to our WhatsApp at 03086805862 or email us at gulyarnn@gmail.com.
  • Our team will review your request and respond promptly to process your refund if it meets the above criteria.

Thank you for your understanding and support. We value your trust in Gulyarn and are here to ensure your experience is as delightful as our flowers.

Contact Us:

If you need any further adjustments, feel free to ask!